One-time sessions or ongoing plans for small businesses. Not sure what fits? Call or text — the diagnostic is free.
Quick fixes, troubleshooting, and one-off requests. Pay only for what you need.
A retainer for small businesses who want IT support on standby without a full-time hire.
Network rebuilds, office moves, Microsoft 365 migrations, POS rollouts — any bounded project with a clear goal.
Every situation is different. The diagnostic is free — call or text anytime.
If your question isn't here, call or text.
Yes. Call or text, describe what's going on, and I'll tell you what it'll take to fix. If it's something I can't help with, I'll point you to someone who can.
No. Most work is billed hourly as a one-time session. Monthly plans are available for small businesses that want ongoing support.
About 80% of issues are solvable remotely — software, email, printers, performance tuning, most network problems. For hardware failures or on-site cabling, we'll schedule a visit.
On-site: Harrisonburg, Rockingham County, and surrounding areas (Dayton, Bridgewater, Broadway, Elkton, McGaheysville). Remote: anywhere in the continental U.S. as long as you have a working internet connection.
I use end-to-end encrypted remote tools that require your explicit approval to start each session. You can watch everything I do in real time, and access automatically terminates when the session ends. I never install anything that gives me persistent access without your agreement.
If I can't solve it, you don't pay. I'll tell you what the next step is — specialist, warranty claim, or hardware replacement — and help you navigate it.
Tell me what's going on — I'll let you know how long it should take, what it'll cost, and whether remote or on-site makes more sense.